My 3-year-old Airport Express has stopped responding. I've tried all the resets including restore to factory defaults but when I try to configure it in the Airport Utility I get the message "Reading base station configuration..." but it gets no further. I last successfully configured it using a G4 iBook with Tiger which I have replaced with a Alu iMac with Leopard 10.5.1. Anyone got any ideas? iMac 20" 2.4 GHz 4 Gb Mac OS X (10.5.1) Logic 8.0.1
You didn't get anything from the terminal is probaly caused by the '-i en0' -bit. This tells tcpdump to listen ONLY to network-interface (-i) 'en0' which often is your ethernet port but could in fact be any networking-interface.
If you leave that out so use 'sudo tcpdump -s 0 -A'. You might get more results. Nevertheless this is anyhow just a quick/dirty way i often use for debugging networking problems and you shouldn't need that since apple usually creates their stuff with very friendly interfaces.
Although in case of airport express i think they might have made some mistakes.
A reset is the first step in a process that restores your AirPort base station to a state that will allow you to gain control of it when you have either lost the password or when the device is not responding as expected.
Depending on the type or reset needed you will either need to push a reset button on the device or complete the reset from the AirPort Utility application. AirPort base stations with 802.11b and 802.11g support soft and factory default resets while AirPort base stations with 802.11n and 802.11ac support soft hard and factory default resets.
Depending on the situation you will need to choose one of the following reset types: Soft reset: Resets the device password and disables security for five minutes so that you can join the network to make changes.
Hard reset: Resets the base station back to an unconfigured state but retains the last saved configuration and any profiles so you can restore your base station from previous settings.
Factory default reset: The same as a hard reset but also removes any saved configurations or profiles. Under what circumstances will I need to do a reset?
Soft reset: Perform this reset if you have forgotten your password. A soft reset resets your password and disables security settings (Access Control and RADIUS settings are temporarily interrupted). Forgetting the password would normally prevent you from connecting to or configuring the device. If you make no changes within five minutes of doing a soft reset the device will revert back to its former state. All of the device's settings will be available after it has restarted.
Hard reset: Perform this reset for troubleshooting and resolving problems with an unresponsive device or to troubleshoot network accessibility issues. Default Settings reset: Perform this reset if you wish to repurpose the device and want to remove all personal profiles and settings first. This reset resets the device to its state when you first purchased it. Data stored on internal or external hard drives connected to the device will not be erased. If you choose you may manually erase the hard drive using AirPort Utility.
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