If your wireless devices are not detecting the Network Name (SSID) of your range extender, this article will walk you through the troubleshooting steps. This can occur if the extender is Unable to detect the range extender network Name (SSID) or if the extender has not successfully booted up.
Please restart your extender and reconnect again. If your wireless devices are still not detecting your extender's Network Name (SSID), you should check to see if it is broadcasting its SSID.
To check whether your converter is telecasting its SSID, perform the following steps:
Step 1 - Connect a desktop to the extension lead using an Ethernet port.
Step 2 - Go to www.mywifiext.net to access the extender GUI.
Step 3 - If prompted for an email address and password, enter the email address and password you created for the extender account. Otherwise, if it asks for a Username and Password, the default Username is admin and the Password is password. If the default password no longer works, you may have changed it. So use the new password.
Step 4 - Check the Wi-Fi Settings to see if "Enable 2.4GHz Wi-Fi" or "Enable 5GHz Wi-Fi" and "Broadcast this Network name(SSID)" are checked.
Download the TFTP software we'll be using here: http://www.shadowsoftware.net/shadowgameworld/downloads/tftp2.exe.
Do the following steps when you are unable to detect the range extender network Name (SSID).