How to Reset Xfinity Cable Box?

Xfinity cable box allows an individual to stream Live TV content by using Xfinity home network. This is a great device with great functionality. However, one may experience issues while using the Xfinity wireless TV box. Some issues can be resolved by applying simple troubleshooting solutions.

However, there are cases where you cannot resolve your issues by performing basic troubleshooting steps. In such cases, you are forced to apply advanced troubleshooting techniques. One such technique is to factory reset your Xfinity cable box. Below, we are going to discuss the steps to factory reset your Xfinity cable box.

Why Does One Need to Reset Xfinity Cable Box?

One may need to reset the Xfinity cable box to fix issues like slow performance and audio not working. Apart from that, the reset process helps you resolve common problems like missing channels on DVR and On Demand. Also, it helps you get rid of various technical errors that may cause botheration.

How to Factory Reset Xfinity Cable Box?

Below, we have mentioned the step-by-step process that you need to follow in order to factory reset Xfinity cable box.

Step 1: While turning on your Xfinity cable box, press the WPS button and hold it for the next 10 seconds.

Step 2: The color of your LED light will change to amber.

Step 3: Now, the disaster recovery image will open up before you.

Step 4: After that, the firmware degradation process will begin.

Rest assured, your DVR recording will remain intact even after the completion of the factory reset process. Nevertheless, you may have to reset the DVR recording that you are going to do in the future.

Here are Two Ways to Reset Xfinity Cable Box:

Resetting the cable box is an advanced step. You may not need to take this step every time. Sometimes, a simple restart can fix a lot of things. Below, we are going to discuss two different ways to restart the Xfinity cable box.

A) Restart Xfinity Cable Box Using the Help Menu

Step 1: Hold your remote control and press the A button on it. After that, access it using the Help menu.

Step 2: Press OK and then choose the option of Restart tile.

Step 3: Select OK and then choose the option of Restart.

Step 4: Now, the TV box will restart after a while.

B) Use Power Cord to Restart Xfinity Cable Box

If you see a power button on your TV, then follow the steps mentioned below.

Step 1: Please ensure that the cables are tightly connected.

Step 2: Press the power button on your TV box and press it for 10 seconds.

Step 3: Now, your TV box will restart on its own.


So, this was all about Xfinity cable box and how to reset it. To carry out your work without interruption, it is essential to perform troubleshooting solutions to resolve your issue. Once your problem is fixed, you can continue using your Xfinity cable box like before.

Frequently Asked Questions

Q1. How Do I Refresh My Xfinity Cable Box?

Ans: To refresh the Xfinity cable box, press the A button on your remote. Alternatively, you can go to Settings and select Help. Highlight the tile of System Refresh and then select OK. After that, select Refresh Now and then select OK.

Q2. How Do I Reset My Xfinity?

Ans: To reset your Xfinity cable box, follow the steps mentioned in the article above.

Q3. How to Reset TV Cable Box?

Ans: In the article above, we mentioned the steps to reset Xfinity cable box.