Question

Why Does My Rockspace WiFi Extender Keep Disconnecting

Please let me know that why does my Rockspace wifi extender keep disconnecting. I am facing some issues while doing this. Help me.
  • Cyrus

  • 1

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Answer - 1

Rock Space WiFi Extender Keep Disconnecting:

Are you bothered by the problem of Rock Space Wi-Fi extender keeps disconnecting? If yes, then worry not as here we are available with multiple solutions that can help you get rid of this problem. So, let's discuss them one by one. 

1) Reconnect Your Rock Space Extender

One of the ways to get rid of Rock Space Wi-Fi extender that keeps disconnecting issue is to reconnect your extender device to the router.

If you don't know how to reconnect the extender to the router, then follow the steps mentioned below. 

Step 1: First of all, search for the WPS button on your router and then press it for at least 10 seconds. 

Step 2: Wait for the extender light to start flashing. Once the light starts flashing, release the button and then wait for it to connect to the extender. 

After that, you will hear a beep sound. This sound will notify that a successful connection has been formed. 

2) Connect Your Rock Space Extender to PC

Another way to resolve disconnection issues is to connect your extender to the PC using an ethernet cable.

Follow the steps mentioned below to connect your extender to your computer. 

Step 1: Take an ethernet cable. 

Step 2: After that, place your extender close to your computer system. 

Step 3: Connect one end of the extender wire to your computer and the other end to your Rockspace Wi-Fi extender device. 

Step 4: Now, launch your internet browser and then manage the dashboard by going to the re.rockspace.local website. 

Once the dashboard opens up, you will be asked to follow the process to set up your extender. This is going to fix numerous technical issues. 

3) Power Cycle your Router

One more way to resolve this issue is to power cycle your router device.

Below are the simple steps that you need to follow to power cycle your router device. 

Step 1: First of all, you need to disconnect your router from the electrical outlet. 

Step 2: Wait for at least 3 minutes and then reconnect your router to the power source. 

Step 3: Then, check the connection. 

4) Update Rockspace Extender

You can easily get rid of Rockspace wifi extender keep disconnecting issue by updating your Rock space extender.

Below are the steps that you need to carry out to update your Rockspace extender. 

Step 1: Open the Rock space online page. 

Step 2: After logging in, you need to go to the Administration tab. 

Step 3: Select the option of Firmware Update given under the Administration heading. 

Step 4: Search for the latest firmware file and then download it on your computer. 

Step 5: Run the file and then complete the installation. 

5) Factory Reset Rockspace Extender

If none of the above-mentioned solutions are helping you get rid of the problem, then try to resolve your issue by factory resetting your router.

The steps to factory reset your extender are as follows.

Step 1: First of all, search for the factory reset button on the side panel of your computer. 

Step 2: Now, press and hold the button for at least 30 seconds. 

Step 3: When the indicator light on your extender turns red, release the factory reset button. 

So, these are the 5 different solutions that you can try to resolve the Rock Space WiFi extender keeps disconnecting issue.

  •  Mark
  •   August 5, 2023