Is your 5G network not working? If yes, then we can understand your annoyance. Worry not, as here we are available with different solutions that can help you learn how to fix it When a 5G network does not show up.
Below, we have mentioned some of the reasons why you can't connect to a 5G network.
Below are some solutions that you need to apply to fix the 5G network problem.
Step 1: Turn on the airplane mode first. Wait for a while and then turn it off. This will turn off your mobile network and help you reconnect to it.
Step 2: Restart your mobile device. This one solution allows you to fix a lot of network-related problems. The restart process is not fun as it takes a lot of time but this one step helps you fix a lot of problems.
Step 3: Please ensure that there is 5G coverage in your location. As we all know that this service has been accepted all around the world. If your phone has 5G capability and you are on 5G network, then going a few feet away can make you go back to the older standard such as 4G.
You can also check the coverage map on the mobile network service website. This will help you know where you can receive dependable service.
Step 4: You must confirm with your carrier that 5G is included in your plan. In case a 5G network does not appear on your device even when you are in the location where the network is supported, then maybe this is happening because you are not paying for 5G access. A lot of companies include 5G in their plan. However, you should check with your carrier to get specific information.
Step 5: Turn on your 5G or turn it off. In case it is turned on, then you must turn it off. This way, your phone will work on an old network type. This solution can help you out with your problem. Sometimes, this happens because of problems with the 5G tower.
In this case, you can't do anything. Maybe there is a specific tower around you that you are not able to connect to. However, 5G works in other places. In case you performed these steps before and you are not able to connect to the network, then reverse the steps and turn on your 5G network.
This can easily be done by going to the "Voice & Data" section of the settings. Search for the" Network Mode" or "Preferred network type" if you are on Android.
Step 6: Update the operating system of your phone to the latest version. The fresh OS installation has all the latest enhancements and fixes for your phone. It also has all the changes that you are missing out on because of an outdated version of Android or iOS.
Step 7: Reseat your SIM card. Also, you need to clear the cache of the SIM Toolkit. Below, are the steps that you need to follow for the same.
Step 8: Maybe you are using an old mobile phone. Particular hardware needs to be present in your device in order to connect it to the 5G network. If your phone works with 4G doesn't mean that it will connect with 5G as well.
Particularly, if your mobile device was manufactured before 2019. If you don't see 5G on your phone and none of the above-mentioned tips work out for you, then maybe the device you are using is not 5G capable.