How To Fix Verizon Fios 5G Not Showing Up

Hello, Please let me know that how to fix Verizon Fios 5G not showing up. I am facing some issues with this. Help me.
  • Adam

  • 1


  • 1 year ago

Answer Link
Answer - 1

Fast internet is needed by everyone in today's generation. Verizon has promised to offer 5G internet service for users, but users have reported that 5G is not showing up, especially in the cases of Windows 10 and personal computers.

Some of the things users can do to fix the issue are checking the device compatibility, updating the network drivers, enabling the 5GHz band on the router, ensuring the device's proximity, changing the network name, and rebooting the device. Hopefully, the issue will be solved after applying all the necessary solutions. The solutions may vary depending on the model.

Methods to Fix Verizon Fios 5G Not Showing Up Error.

1) PC or Computer Support

One of the most obvious issues that occurs sometimes. Few laptops and computers don't work compatible with 5G internet technology. Therefore, you need to ensure that your PC supports 5G internet feature.

In this specific issue, you don't have to troubleshoot and you just need to check the bandwidth compatibility first.

So, you can follow the below given steps for checking the PC compatibility;

  • Turn ON the PC.
  • Press the Windows button with R key to launch and run the dialog box.
  • Next, type “cmd” and hit the enter button which opens the command prompt.

  • Now, type “netsh wlan show drivers” and hit enter in the command prompt window. You will see the driver properties of your computer system.

  • Scroll down to check the radio types supported feature, and you will find three network modes offering different features.
  1. 11g 802.11n indicates that the wireless adapter possesses 2.4GHz network compatibility.
  2. 11n 802.11g 802.11b indicates that the computer offers compatibility with 2.4GHz Wi-Fi.
  3. 11a 802.11g 802.11n means that your computer system offers compatibility to 2.4GHz and 5GHz Wi-Fi.

Overall, this will guide you whether your computer supports 5G internet or not. If the PC or laptop doesn't give suitable compatibility, then you can update the wireless hardware.

2) Wi-Fi Router Support

Have you checked 5G internet and Wi-Fi compatibility on your computer system? If yes, you will get to know the optimal compatibility of your device. But, have you checked for wireless router compatibility to fix Verizon Fios 5G Not Showing Up error? For checking the compatibility of the wireless router, you need to enter the model information and brand name of the router in the Google Chrome window.

Additionally, you can see the information on the setup page and check the network mode. In all, checking the model and router brand via Google is the easiest and convenient method out there.

3) Update Wireless Adapter Drivers

Consider that your router and PC are compliant with 5G Wi-Fi technology. Now, next? The outdated driver is another reason for Verizon Fios 5G Not Showing Up issue. Using an outdated network adapter driver, 5G error won’t show up. Through the device manager, you can install the advanced adapter driver. It is recommended to implement Driver Booster and Driver Easy software.

These specific software scans the computer system and lists all outdated drivers. Optionally, you may update the drivers and reboot the PC to ensure 5G starts working.

4) 802.11n Mode

Check whether the 802.11n mode is available in the computer or not as it adversely impacts the internet connectivity. So, ensure that 802.11n should be enabled using the following steps:

  • Launch Device Manager.
  • Visit the Network Adapter settings.
  • Right-click on the wireless adapter option.
  • Jump to properties and then click the Advanced option.
  • Here, enable the 802.11n mode.
  • Finally, reboot the PC, and that will fix all potential wireless connectivity issues.

5) Windows Update

If you are getting internet connectivity issues, then simply update the Windows. Like, if you’ve automatic updates enabled, the connectivity issues will be fixed.

While you update the Windows, the bugs will be fixed. Hence improving the security standards, along with a custom support. Do ensure that everything gets updated. Though this issue is available in Windows 10 for some time, updating the Windows and corresponding drivers will fix it all.

Subsequently, this issue has become quite common but there is an array of reasons for its occurrence. For instance, the device driver is upgrading or downgrading, modification in a wireless router, OS version updates, and wireless adapter changes might be the potential reason. However, when the Wi-Fi adapter of the PC is unable to catch the 5G network, thus not causing the Verizon Fios 5G Not Showing Up error.

This might be because the PC can detect the 2.4GHz network only. In short, there can be other range of causes also that are leading such errors. In this guide, we will discuss different methods as troubleshooting tips that will help get rid of this issue. So, check them out one by one.

Hope this guide is helpful to fix Verizon Fios 5G Not Showing Up issue.

  • Published by:  Cyrus   
  •  3 months ago