Why asus router connects to one laptop but not another?

Hey everyone !my Asus RT AC51U Dual-Band AC750 wireless router is giving me a headache. The internet is connected to the Westell modem and Ethernet connects the modem's Ethernet port to the Asus router's internet port. Port 1 is connected to a desktop computer which works perfectly. Laptop 1 connects to the router but laptop 2 disconnects after ten minutes.I know both laptops are connected to the same router name, and it is unsecured so there is no password to get wrong. When I can't connect Laptop 2 to the router, I click diagnose. It tells me that a time-out occurred due to the user action. Please help me in this context.

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First of all change the wireless channel.If you don't know how to change then connect your Asus router via ethernet. Type Asus router's IP address i.e. 192.168.1.1 into the address bar of your browser. Click on the Wireless tab. Beside "Wireless Channel," there is a drop-down menu. Options are 1 (2.417 GHZ) through 11 (2.467 GHZ). Select 1 and then Save Settings. Now get the ethernet cable out of the port and try connecting wirelessly. If channel 1 doesn't work, then repeat above procedure until it works.

First of all, connect to the router via ethernet and find your Asus router's IP address. Type it into the address bar of your browser. Click the Wireless tab and beside "Wireless Channel," there is a drop-down menu. Options are 1 (2.417 GHZ) through 11 (2.467 GHZ). Select 1 and then Save Settings.
NOTE: Remember the channel it was already set to in case this is not a fix for you.
Now get the ethernet cable out of the port and try connecting wirelessly.

Why asus router connects to one laptop but not another?


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