Roku tv is not connecting to free internet services?

I bought a smart TV last month with Roku in it. I regularly use Netflix for watching movies. But yesterday my Roku is not connecting to internet. To resolve this issue I did factory reset but when I am trying to connect it from router I am getting error messages. I call Roku Technical Support but they are asking for payment. I already have purchased yearly plan still they are asking for money. I am very confused. Please tell me what to do.

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Please follow these steps: 

1. First Check your wireless signal strength it is good or not 

 If you’re seeing a loading screen or video buffering checking your internet speed is a good place to start. Your Roku device provides information on the strength of the wireless signal it’s receiving.

  •  Go to Settings > Network, On your Roku device
  • When connected, the signal strength will be shown on screen as Excellent, Good, Fair, or Poor like this

If you find that your internet speed is slower than expected,  If issues persist after you’ve tried all of these steps, I will recommend contacting your Internet Service Provider (ISP) to troubleshoot then check. onotherwey of causing  internet connection

2. Change the location of your router and right place

The location of the router in your home is crucial to having a strong connection throughout your home. Having the router as close to the middle of your home allows for an equal distribution of your wireless signal. If your router is in the corner of your home, half of your signal may be outside! You’ll also want to keep your router away from household devices like cordless phones or microwaves that may emit interference and reduce the wireless signal. If your router has an antenna, try adjusting it. Sometimes even a slight change in its angle can help.

3. Reduce traffic on your wireless network 

When possible, limit the use of other internet-connected devices on your network. Removing some other devices like phones, laptops, or game systems from your network could greatly increase your available bandwidth. If you must have multiple devices connected and you have a dual-band router, you can try moving your Roku player to a band all by itself. To do so, please refer to your router manufacturer’s website or manual.

4. You also need to  Check your advanced router settings ( Like firmware)

Manufacturers periodically make tweaks and optimizations to their software to boost performance and security, so it’s a good idea to make a habit of checking your router’s firmware on a regular basis. Most manufacturers make this a pretty simple process.

5. You should try to  Change your wireless channel

To avoid interference with other wireless networks around you, especially if you live in a dense residential area, try changing the broadcast channel on your router. Channels 1, 7, and 12 are recommended as they have no overlapping frequencies. Better yet, if you have a dual-band router, 

6. Anotherway Create a strong home network password

It’s good to have strong password protection on your router for security reasons but also to keep those pesky next-door neighbors from sucking up your bandwidth.

7. Get a wireless extender 

If you are having trouble with the connection on your Roku TV  you can  order a fre HDMI extender cable to help improve wireless reception.

8. Final potion Consider a new router

If you have tried everything above and still aren’t satisfied with your wireless connection, it may be time to upgrade your router. If you purchased your router years ago, you may be stuck on an older wireless standard. Then you should purchase New router.

Roku tv is not connecting to free internet services?


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