Airport Extreme Wi-Fi Auto Channel Issue

Hello, currently I am using a 5th generation Airport Extreme and it worked perfectly fine until the update. Recently, after the update, my iPhone and MacBook Air would connect to 2.4 GHz channel as before but 5.0 GHz channel does not connect my Apple products. Is it happening because of the Firmware update? Shall I uninstall the update or can it be fixed even without the roll-back?

  • Corey

  • 1


  • 1 year ago

Answer Link
Answer - 1

Follow these steps first when you experience WiFi connectivity issue -

  • Confirm that your router’s firmware is up-to-date.
  • If possible then try to back up your Airport Extreme WiFi settings.
  • Disconnect all devices that are connected to your WiFi network and then reconnect those devices after some time.
  • If you own a dual-band WiFi router then you have to configure both bands to have to same settings.

Advanced procedures -

Update Apple router firmware -

  1. First of all, you have to download updated firmware to the disk.
  2. After this, open Airport Utility and then click on your Airport Express.
  3. Choose Option and then Other from the drop-down.
  4. Select the firmware that you have downloaded and then click on Open button.
  5. Just respond to on-screen instruction and successfully update your router’s firmware.

Factory Default Reset -

  1. If you are unable to access your device from Apple Airport Utility then you can accomplish factory reset on your router by using “Reset” button.
  2. In the next step, you have to disconnect base station’s power cord.
  3. Take a sharp object like paperclip and press & hold Reset button using that.
  4. While pressing the Reset button, you have to disconnect the power cord.
  5. Hold the Reset button until you see status light starts to blink.
  • Published by:  Emir   
  •  1 year ago