How to update firmware of arris router?

I have an arris Model Number DG1670A. I would like to know do you need to do a firmware update and if so how do you do the update? I am getting message saying about update.

2 months ago


Firmware upgrades for Arris modems are available at, but only cable operators can ingress them. The new software fixes bugs that were reported with the old firmware and can also provide improvements in speed. Once your Internet Service Provider has obtained an update, it will be impelled to your hardware when the device is not in operation.

arris router

I am not sure this will work but you might try:

  • Call your service provider from a different phone line than the one your modem is connected to, and ask if there is a firmware update available.
  • Ask them to push the update to your modem.
  • The next step would be disconnecting the cable from the modem.
  • You will notice a small button on the back of modem "factory reset".Press it.
  • Now power off modem and power on without connecting cable.
  • If you are done with the previous step ,  try to log into modem at
  • Wait for the modem to restart by itself and the update is complete.

How to update firmware of arris router?

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