The modem works fine, but when I try either of my routers(my main router is a Belkin N150 Wireless N router and my backup is a Linksys WRT54G2 Wireless G router) it says local only on whatever is on the network for BOTH routers, and the Belkin just keeps giving the orange light. The Modem's lights are all lit up with the PC Activity blinking, so I know it's working. The Modem works perfectly fine when it's connected directly to a PC, what's wrong?
The issues arising with your Motorola surfboard modem and the routers could occur due to a number of reasons. I will discuss different troubleshooting techniques to resolve the issue.
Follow the instructions given below carefully:
Step 1: If you are using your computer's Ethernet port, check that there is a good connection between your computer and the modem's Ethernet port. Check that the light for that port is on or flashing. If not fix this issue first before proceeding.
Step 2: If you are using wireless, check that your wireless connection is functioning correctly.
Step 3: Power cycle both your router devices and the modem, switch off and unplug the power supply cord. Wait for few minutes before powering ON your devices. Once the devices are powered on and back to normal wait for few minutes to let them stabilize.
Step 4: Update the firmware of your network device. This Firmware contains encoded messages for your router device's proper functionality. It contains important fixes and solution for major software and malware glitches. So go to your vendor's website, enter your device name and download the latest available update for your device. Once the download is complete, Install your router with the update.
Step 5: Reset your modem and router. Resetting wipes and erases all changes made to your device thus making it as good as new again. Resetting the devices changes its settings to the Factory Settings, thus any problem arising due to a conflicting faulty setting will be removed. Make sure not to overdo this step as resetting your device more than 5-8 times can cause permanent damages.
Hopefully, the above-given techniques helped you in resolving your issue. In case you have any difficulty or any query related to these techniques, kindly revert back with your problem and I will be happy to help.
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