Why Can't I Connect to My Arris Router Settings Page

Hello, I am using Arris router. I am troubleshooting an issue with connection to chat on my game. It also giving issue with play back flash videos on certain websites. I know how to fix the problem, but I cannot access my firewall settings on my Arris router due to the default gateway IP address. It gives me but when I type that into my search bar no connection is found. I can access my wireless routers page with no problem. But when directly hooked up to my router it's a no go. Please help me.

My Arris Router Model Number : TG862

  • Alton

  • 1


  • 1 year ago

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Answer - 1

Can't Login to Arris Router

The first step to follow if you can't log in to your Arris Router is to put the router on reset mode. Press the reset button at the back of the Arris router for 10 seconds. Let it reboot. After restarting the router, your device has acquired factory default settings.

Now after ensuring network connection, you have to open a web browser and type the router's default IP address. You will be asked to log in password username, network name -SSID, and network password.

After logging, you have the information required to operate your device. You will have access to Arris's router settings. You will be able to fix the Arris router login problem.

How to fix Can't Log into Arris Router Issue? 

Are you bothered because you are not able to log in to your Arris router, then here are some solutions that you can apply to fix your problem. 

1) Check your login credentials

If you are not able to log in to your Arris router, then this must be happening because you entered the wrong credentials. Carefully check the credentials before typing them. You can also click on the eye in the password section, so you can see what you are typing. Once you have checked every character of your username and password, click on login. 

2) Check the internet

Make sure that the internet you are using to log in to your router is working. Sometimes the internet stops working in the middle of the login process which leads to login failure. Therefore, you must check whether the internet is working or not. 

3) Reset your router

Did you set a new and difficult password that you failed to recall yourself? If yes, then you can get rid of this problem by resetting your router. However, in this process all the settings that you have updated so far will be removed and your router settings will be back to the state it was in when you logged in for the first time. The process to reset the router is in the section above.

How to Get to the Arris Router Settings Page?

  • If you're wondering how I access my Arris router settings, follow the instructions outlined below.
  • First, make sure you're connected to the router. It might be wireless or wired.
  • Then, launch your web browser, such as Firefox or Google Chrome.
  • After that, navigate to the URL area and enter Now, select the search icon.
  • These are the measures to take to resolve the issue of why can't I login to the Arris modem settings page.

How Can I Access My Arris Router Settings?

There might be a number of reasons why I am unable to access my Arris router settings page. One of them might be messing about with the administrator settings. If you're wondering how to access my Arris router settings, here are some steps you should take.

  • Resetting the router will remove all illegal modifications.
  • Connect your system to a network, either cable or wireless.
  • Then, after opening the internet browser, go to the address bar and input the local IP address.
  • You will then be sent to the Arris router's login page.

So, this is what you must do to find out how to access my Arris router settings. Technology is a wonderful gift. As a result, we must understand how to use it effectively for our benefit.

FAQs of Can't Login to Arris Router

Q: How do You access your Arris router admin? 

Ans: To access your Arris router admin, you need to log in to your router first. Then you are able to access your arris router.

Q: How do I log into my Arris router with an IP address? 

Ans: In order to log in to your Arris router, follow the steps mentioned in the article above. In the above section we have written the complete steps to log into the arris router.

  • Published by:  Mark   
  •  2 months ago