Hello, Please tell me how to fix Netgear router from disconnecting while working. I have tried so many time to solve it but fail in solving Netgear router from disconnecting problem.
If you wish to solve the problem of Netgear router disconnecting again and again, then you don’t need to jump to the last resort of resetting the router. There are other troubleshooting methods that you are available with that you can use to get rid of the problem of constant disconnection.
You must consider resetting the router as the last option. The first thing that you can try out to deal with the router connectivity problems is to perform a power cycle or a simple reboot.
Step 1: Restart your router and modem. Remove the power wire from the router and modem and then wait for 10 seconds. After that, connect it back to the power source. Also, restart your computer after that.
Step 2: Wait for a minute and then check the internet light on your router and modem. If the modem light is on, then that means the modem is working perfectly and you are getting internet from the side of your internet service provider.
Step 3: Now to prevent Netgear router from disconnecting, again see the internet light on your router and then try to use the internet. Check if restarting the router works out for you or not.When this process gets completed, then you can check the connection provided by the internet service provider. Also, take a look at your router.
Step 4: Now to prevent Netgear router from disconnecting, connect the modem to the computer system using an ethernet wire. The wire that is connecting the modem and your router’s internet port. Remove the cable from your router and connect it to your computer system.
Step 5: Please ensure that your wireless router is turned off. Now, reboot your computer system and modem after establishing an ethernet connection.
Step 6: After restarting your computer system, try using internet on your system. If it starts working, then that means the ethernet cable, modem, and router working well.
Step 7: In case the testing fails, then you will only be left with the option of contacting your internet service provider. You can also dial the customer support number for fixing the problem of disconnection. This is how basic troubleshooting is done.
If you are not able to prevent Netgear router from disconnecting by following the basic method, then you can resolve it by resetting Netgear router.
In case the above mentioned steps didn’t work, then you can soft reset your router. Steps for soft reset are given below:
In case the soft reset option does not stop the Netgear router from disconnecting. Press the reset key that is placed at the back of your Netgear router. Take a pen or paper clip and press the reset key at the back of your router. Keep on holding the button for the next 20-30 seconds. Don’t release the button until the all the lights start blinking together.
Restart the router and try setting it up again.
There is a chance that the firmware of your Netgear router is outdated and you have not performed any software update on your router.
So, these are the methods that you need to follow in order to prevent the Netgear router from disconnecting.
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