Hello, I have Netgear WNR614 N300 Wi-Fi Router at home. I have my phone and computer connected to it. It was working fine until last night when it suddenly stopped. I waited to see if the issue is from my ISP side but they said it's not and my router is faulty. I tried rebooting it, did a hard reset but no help. Its LED lights seem to be a bit abnormal as earlier all the lights on my Netgear router used to be green but now only a few are green and they keep blinking and also one of them got orange. What to do? Need help ASAP!
As per your query, it seems like you have not reset your Netgear router properly. I suggest you, first of all, disconnect all devices from the router that are connected via wirelessly or wired.
After this, reset your Netgear router in the following way -
To perform a hard reset on Netgear router, locate the Reset button and gently press it using the thin object like the paperclip.
Press the Reset key for 30 seconds. After 30 seconds, you will see all LED are blinking together. Now, release the Reset button. Now your Netgear WNR614 N300 Wi-Fi router has been reset.
After performing a hard reset, update Netgear Router Firmware.
For updating, the first login into Netgear router setup page by entering login details. After logging, you have to check for updates but before this make sure you have a proper internet connection.
Now see how to troubleshoot connectivity issue on Netgear router -
Firstly make sure, you have connected to all device properly. Also, check your ethernet cable is properly connected to all devices.
2. After checking the physical connection, please power cycle your cable connection. To perform a power cycle, disconnect all connected devices such as DSL modem, router, PC/Laptop and then connect everything after 2 minutes.
3. Still, having the same problem then download the latest firmware for your Netgear WNR614 N300 Wi-Fi router.
If still your problem is not resolved then please contact Netgear Router Technical Support Number.