Why My NETGEAR Router is Dropping Internet Connection Again and Again

I have Netgear WNR614 N300 Wi-Fi Router which I connect to my PC. But nowadays I am experiencing that the internet is disconnecting in every 30 seconds- 5 minutes. I am running all the new updates with my router and router but when I use my phone it connects just fine and runs fine. I have already unplugged everything for 30 seconds or more multiple times, have reset the whole router, and restart my computer, and still hasn't fixed it. I have been trying to play League of Legends and when I get into a game my internet hangs around 60-90ms and then eventually get a lag spike that lasts from 10-30 seconds saying trying to reconnect and it is non-stop. No one is on the internet besides me and I have nothing running in the background so is there any other way to fix this?

  • Felix

  • 3


  • 1 year ago

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Answer - 1

The Netgear routers are usually very reliable devices, but if you are experiencing frequent internet disconnections, then you can try to fix the problem in different ways. First of all, you need to make sure that you are using updated firmware, as using an outdated one can cause performance issues.

Try rebooting the router, as it will refresh the router and solve the connectivity issues. You can also navigate the router settings and check the "enable extended upstream power level option."

If the problem is still not solved, then you can consider performing a factory reset. However, be mindful of the fact that it will erase all the customized settings, and you will have to reconfigure the router.

Follow the instructions mentioned carefully:

1. Check All your connections: This might seem basic but trust me this is where most common mistakes are done. So make sure that the wires of your setup are perfectly fine and none of them are broken. If you find any such wire replace it immediately.

2. Restart your router Device: Most of the non-serious issues with electronic device gets resolved by this process. If Netgear router is not facing any internal hardware/software then a restart should be able to resolve the problem. So switch off your router, computer for about 5 minutes and restart them again to check if the issue is resolved.

3. Update Driver: Drivers are software programs written over the hardware in your router to make its handling and functionality proper. These drivers tend to get out-dated, or corrupt over the course of use which may be the cause of the problem.

So go to your vendor's website and download all the available drivers on your computer and install it.

4. Reset your router: If any of the above-mentioned steps did not help you in resolve Netgear router keeps dropping internet issue, then it is recommended to reset your Netgear router to default factory settings.

So press the "Reset" button at the back of your Netgear router for 30 seconds and your router settings and changes you have made to it will be wiped out and it will become a router when you used it for the same time. You have to change all the settings including the wifi security one to use it.


Hopefully, these steps helped you to resolve Netgear router keeps losing internet connection problem, In case you have any further doubts regarding the same, feel free to respond back to your problem and I will be glad to help you out.

  • Published by:  Corey   
  •  1 month ago
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Answer - 2

When Netgear Router Drops Connection -

Check Netgear router settings -

  1. If you are connected to 5 GHz network then it will be better if you opt for the 2Ghz network.
  2. Also, check the channel settings of your Netgear router are set to Auto. If you have earlier picked a particular channel then replace it with the new one.
  3. Turn off security features like MAC address filtering, WiFi protected setup, network isolation. Actually, these features do not increase security to that extent.
  4. Set your wireless network as “Mixed” mode.
  5. If you don’t know anything about router’s settings then reset your Netgear router by pressing the Reset button.

Update Netgear router’s firmware -

Updating Netgear router’s firmware is a not a trivial task. For updating router’s firmware, login into Netgear router and then upload it up to perform the update. Before updating the firmware, you have to first determine your router’s model number and then proceed to firmware updating procedure.

Update PC driver -

For updating PC driver, go to your computer’s manufacturer website and then move to Drivers Downloads page. Choose your operating system and then search the latest driver for your wireless card.

To check your wireless card model number, press Windows key and the Pause button simultaneously. There also exists another way I.e., press right click on My Computer and then choose Properties. Then tap on Advanced System Settings. After this, click on Hardware tab > Device Manager. Now you will see a list of devices where you need to search “Network Adapters”.

Although the wireless card will be something like “Intel Pro Wireless” or “Dell wireless” etc. After downloading driver, save the file to desktop and go through the installation procedure. If the dropping connection issues are causing due to drivers then I hope your problem will get fixed.

Fix Netgear Router Drops Internet Connection

  • Published by:  Richard   
  •  1 month ago
Answer Link
Answer - 3

Solution for NETGEAR Router is Dropping Internet Connection:

First, check all physical connections and cables. See if everything is firmly connected.

Check any power supplies as well. Swap out any cables with known working cables.

Then check your Netgear router logs and Event Viewer logs. See if you can find some relevant log entry with an error code or message.

It could some physical problem with the connections/wiring or maybe your ISP has a problem. Sometimes, this issue often related to power settings & OBSS.

Look into your computer's power settings. sometimes the computer sends the WiFi-card to low power and this causes problems with some APs.

The same can be happening with OBSS or power save modes in your router's WiFi settings.

I suggest you check this first as this is easily done within 2 mins.Hope that helps!

  • Published by:  Jordy   
  •  1 month ago