Orbi CDIL-AP-FAIL error code is a serious problem that needs to be addressed immediately. Luckily, we have your back if you have an Orbi. Users have mentioned that they faced this error code when they were using some specific device functions through the Orbi app.
Users see this error message when they see the devices connected to the Orbi using the Orbi app. Other than that, when users try to access the parental controls, the same problem appears.
There are various tricks that you can apply in order to fix the CDIL-API-FAIL error code problem.
Restart your Orbi and the other device on which you have installed the Orbi app before performing any further steps. There is a chance that a technical problem is interfering with the software or hardware of your device leading to the Orbi CDIL-API-FAIL error code issue.
Just turn off these two devices for a few seconds and then turn them on once again. This will help you fix the CDIL-AP-FAIL issue.
If restarting your Orbi router does not help you resolve your issue, then you must try updating the firmware of your Orbi router. There is a chance that you are troubled with this problem because of outdated firmware. Orbi releases firmware updates for various models of its satellites and routers.
These updates are extremely useful in fixing multiple bugs and brings security patches to the device. Therefore, you can get access to the orbilogin.com web address. Check if new firmware has been offered by Orbi for the model you are using. Now, try to update it without any delay.
You may face problems and get stuck with the Orbi CDIL API-FAIL error code if the app you are using is not working properly. In order to resolve this issue, you are required to remove the Orbi app from your device. Once you are done with uninstalling the app, go to the store that is compatible with your OS and start searching for the Orbi official app.
Once you find it, you need to download it. Nevertheless, you need to update it to the latest app version. After that, log in to Orbi using the app. After that, you need to access the features that will bring you the Orbi CDIL-API-FAIL error code.
This time you may not face the same problem. In case the parental controls are not accessible to you and you are not able to check the list of devices that are connected to the Orbi.
You may also face this problem if your internet is not working. Therefore, you must get in touch with your internet service provider to find out if there is a local internet outage.
Also, you must check if you have turned on mobile data and Wi-Fi at the same time on your mobile device. You may end up disrupting the connection if you turn on both networks. This can lead to an even bigger problem.
In case you have tried all the above-mentioned problems and it does not fix your problem, then try to log into Orbi settings using a different device or computer.
There is a chance that your issue is device-specific and it is not letting you use all the device features. Please ensure that your device has the most recent Orbi app.