Question

Unable to Detect Netgear Range Extender Network Name (SSID) - Fix it?

Please let me know that how to fix unable to detect Netgear range extender network Name (SSID). I am not able to detect it. Help me.
  • Adam

  • 1

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Answer - 1

Unable to Detect Netgear Range Extender Network Name:

If your wireless device is unable to detect the Netgear range extender network name, then then this article can help you troubleshoot the problem. The situation happens if the extender isn't broadcasting the network SSID or hasn't booted up properly. This situation comes up when the extender isn’t booted or unable to broadcast the network SSID. 

Please try reconnecting after rebooting your extender to fix the issue. Even if your wireless devices are unable to detect Netgear range extender name then try the following: 

To See If Your Extender is Broadcasting its SSID, Do the Following:

  • Using an Ethernet cable, connect a computer to the extender.
  • Using www.mywifiext.net, access the extender GUI.
  • Enter the email ID and password if you have prompted for it or otherwise the default Username is admin and the Password is password. If the default password isn't functioning, it's possible that you've already changed it. 
  • Check if "Enable 2.4GHzWi-Fi" or "Enable 5GHz Wi-Fi" and "Broadcast this Network name (SSID)" are ticked in Wi-Fi Settings. If not, double-check them and save.
  • Go to Advance – WiFi Settings–Check "Enable Wireless Access Point" and "Enable SSID Broadcast" for some extenders with older versions of the NETGEAR genie UI.
  • Check your range extender's Network Name (SSID) to ensure you're looking for the right SSID.

Blinking Power LED:

  • This can happen if the extension's firmware is corrupted or if the extender isn't receiving enough power.
  • Check that the extension is correctly connected to the power source.
  • Insert a pin or a paper clip into the Reset hole for around 20 seconds to reset the extender.
  • If the power LED continues to blink, go to the NETGEAR Download Center and download the newest firmware for the extender. 
  • After you've gathered all of the necessary files, conduct a hard reset and power cycle on the extender.
  • Before doing the firmware recovery, it is suggested that you perform a hard reset on the extender to ensure that it is back to its default settings.
  • Connect a hardwired PC to the extension and see if it receives a valid IP address. If not, please assign a static IP address to the computer that is inside the range of the extender's IP address.
  • Restart your computer. When the machine is ready, enter the Command prompt and ping the extender's IP address.
  • Use this default IP address - 192.168.1.250.
  • If you can successfully ping the extender, move on to Step 10. If not, the extender's firmware is unrecoverable.
  • Run the TFTP2.exe file that we previously downloaded.
  • In the Server box, type the IP address, and in the Password box, type the password.
  • Click the browse button (three dots) in the File section and select the latest firmware that we downloaded previously.
  • Check the notice that appears after clicking the Upgrade button.
  • If you receive a notification indicating that the upgrade was completed, change the computer's IP address back to DHCP. The power LED should turn solid green or white once the recovery process is complete. Inform the customer that the extender's firmware cannot be recovered and that it should be replaced if the power LED continues to flash green.
  • Once the extension is ready, perform another hard reset and set it up as usual. See Setting up NETGEAR Wi-Fi Range Extenders for instructions on how to install or reconfigure extenders.

Conclusion

It is really a disastrous event when you are unable to detect netgear range extender network name in your device. But we hope that the above steps will help you to resolve the issues.

  •  Mark
  •   August 19, 2023